Listening — real, active, learn-about listening — makes for the most memorable, meaningful and relationship-changing conversations.
Some say goldfish have longer attention spans than people today.
Take that and mix with the constantly changing array of channels, the fact that just about every organization and individual is enabled to become a broadcast network, and the fact that many messages still are being pushed out with sender-serving-only intent that has no true relevancy to recipients’ lives or worldviews.
You must see the individuals in your community, and you have to find out what they think is personally important. You must learn how your organization can enhance their lives and how it can help them become the people they want to be.
No, there isn’t a one-size-fits-all formula.
It’s about making the organization-wide commitment to learning how to craft the right kind of ongoing, individually meaningful, trust-building conversations across preferred channels.
We can help you look, listen and learn how to build trust and engagement via mutually beneficial conversations that evolve connections into partnerships.